FREE SHIPPING ON ORDERS OVER $100
Shipping Information
Processing Time
All orders are prepared with care and typically ship within 2–3 business days.
Domestic Shipping (USA)
Standard delivery takes 3–7 business days after processing. Expedited options are available at checkout.
International Shipping
We proudly ship worldwide. Delivery times vary by destination but generally take 7–21 business days. International customers are responsible for any customs duties or import taxes.
Free Shipping
Enjoy free domestic shipping on orders over $75 (or equivalent in local currency).
Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's journey.
Returns & Exchanges
Perfume Policy
For reasons of purity and safety, we cannot accept returns on opened perfumes. We encourage customers to begin with our 1ml or 10ml sizes or the Invitation to Live Collection Set to discover their preferred scent before purchasing larger bottles.
Unopened Items
Unopened items in their original packaging may be returned within 14 days of delivery for a refund or store credit. Return shipping costs are the responsibility of the customer.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us at hello@rivernyle.com within 7 days of delivery, and we will be happy to make it right.
Natural Variations
Our perfumes are crafted from natural plant essences. Variations in color or slight changes in scent may occur over time — this is part of their living nature and does not affect quality.